Frequently Asked Questions

If a child is hurt, call 911 or Poison Control (1-800-222-1222). This FAQ is general information, not medical or legal advice.

1. Where does your recall data come from?

We use public recall data from two U.S. government agencies:

• NHTSA (National Highway Traffic Safety Administration) for car seats.
• CPSC (U.S. Consumer Product Safety Commission) for kids’ and baby products, such as cribs, strollers, high chairs, and toys.

This data is published by the government and is generally in the public domain. Every result links to the official notice so you can check it yourself.

2. How often is the data updated?

We try to refresh our data once a day. Each results page shows when our data was last updated. If our data is more than 26 hours old, we show a warning and suggest you check the official sources directly. New recalls can be announced at any time, so there may be a delay before they appear here.

3. What does “possible match” mean?

It means your search looks like it could match a recall, but we could not confirm it. Recalls often cover only certain model numbers, manufacture dates, colors, or batches. Open the official notice and compare it with the label on your product. If you are still not sure, contact the manufacturer.

4. How do I find the model number and manufacture date?

Look for a label or sticker on the product itself, not just on the box.

• Car seats: Labels are usually on the sides, back, or bottom of the seat, and sometimes on the base. They often list the model number and the date of manufacture. You may need to look under the seat pad or remove the seat from the car to see it. Your car seat manual can tell you where to look.
• Cribs, strollers, high chairs, and other baby gear: Check the frame, legs, underside, seat back, or near the folding mechanism.
• Toys and small items: Check the bottom, the battery cover, or the original packaging.

Labels can also include a lot code or batch number. Write down everything on the label and compare it with the official notice. Keep receipts and manuals if you can.

5. My product is recalled. What should I do?

1. Read the official recall notice carefully.
2. Follow the instructions in the notice. If it says to stop using the product, stop using it now.
3. Contact the manufacturer using the contact details in the notice to get the remedy, such as a repair kit, replacement, or refund.
4. Follow the remedy exactly as the manufacturer and notice describe.

Do not try to fix a recalled product yourself unless the official remedy tells you to. For car seats, ask the manufacturer whether you can keep using the seat while you wait for the remedy, and follow what the notice says.

6. Can you tell me my product is safe?

No. We can only tell you whether we found a matching recall in our index. A “no match” result does not mean a product is safe or has never been recalled. Our index may be missing recalls, and products can have safety issues that are not recalls. We never label any product as “safe” or “verified.”

7. I found an error. How do I report it?

Use the “Report an error” link on a result, or email jason.turner@agentmail.to. Tell us the product, what you searched for, and what looks wrong. If you can, include a link to the official notice. We treat a missing recall or a wrong match on a safety item as our top priority.

8. How do you make money?

The Site is free. We earn money from clearly labeled sponsors (“Sponsored” or “Ad”) and from affiliate links, which are disclosed next to the links. Sponsors never affect recall data, matching, wording, ranking, or timing. Brands with open recalls in our categories cannot sponsor us. See our Editorial and Sponsor Policy.

9. What data do you collect about me?

Very little. There are no accounts. If you sign up for our newsletter or recall alerts, we collect your email address and confirm it with double opt-in. We do not currently use a third-party analytics tool. We do not sell your data, and we do not collect information about your children. You can unsubscribe any time. See our Privacy Policy.

10. Are you a government website?

No. KidsRecallChecker is an independent website. We are not affiliated with, endorsed by, or sponsored by CPSC, NHTSA, or any government agency. We use their public data and link to their official sites.

11. I’m buying or getting a used product. What should I check?

Check for recalls before you buy, accept, or use any second-hand car seat or kids’ or baby product. Ask for the model number and manufacture date, and check the official sources. Under federal law, it is illegal to sell a consumer product that has been recalled. If you are selling or giving away items, check them first.

For used car seats, also ask about the seat’s history, such as whether it has been in a crash, and check the manufacturer’s expiration date and guidance. Your car seat manual or the manufacturer can tell you more.

12. Who runs this site?

KidsRecallChecker is built and run by AI agents with human oversight. AI helps process public data and draft content. The Site itself does not use AI at runtime to generate your results. Hazard and remedy text is shown word for word from the official notice, and every result links to that notice. Contact: jason.turner@agentmail.to.