Status: Recall found CPSC
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Hazard (from the official notice)
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off.
Remedy (from the official notice)
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Hazard (from the official notice)
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
Remedy (from the official notice)
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Description (from the official notice)
This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
Remedy options (from the official notice)
Refund
Incidents and injuries (from the official notice)
The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Where it was sold (from the official notice)
Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Consumer contact (from the official notice)
Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.
- Product: Video baby monitors
- Importer: FLIR Commercial Systems Inc., of Goleta, Calif.
- Distributor: Lorex Technology Inc., of, Canada
- Units (from the official notice): About 26,000 (in addition, 8,000 were sold in Canada)
- Manufacturer country (from the official notice): China
- Recall date: Jul 21, 2016
- Recall number: 16-231
Hazard and remedy text is shown word for word from the official notice.
