Status: Recall found CPSC
Read the official notice Report an error
Hazard (from the official notice)
The cranks can bend or break during use, posing a fall hazard.
Remedy (from the official notice)
Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.
Hazard (from the official notice)
The cranks can bend or break during use, posing a fall hazard.
Remedy (from the official notice)
Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.
Description (from the official notice)
This recall involves 2015, 2016 and 2017 model year Norco children's bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.
Remedy options (from the official notice)
Replace
Incidents and injuries (from the official notice)
The firm has received four reports of the cranks bending or breaking. No injuries have been reported.
Where it was sold (from the official notice)
Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.
Consumer contact (from the official notice)
Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.
- Product: Children's bicycles with Samox cranksets
- Importer: Norco Bicycles, of Canada
- Distributor: Norco Bicycles, of Canada
- Units (from the official notice): About 1,050 (In addition 1,750 were sold in Canada)
- Manufacturer country (from the official notice): China
- Recall date: Nov 7, 2017
- Recall number: 18-025
Hazard and remedy text is shown word for word from the official notice.
