The modified thru-bolt on the front wheel can fracture, allowing the wheel to detach from the stroller, posing fall and injury hazards to children in the stroller and adults operating the stroller.
Consumers should immediately stop using the modified thru-bolt axle installed on the front wheel of their BOB jogging stroller.
Hazard (from the official notice)
The modified thru-bolt on the front wheel can fracture, allowing the wheel to detach from the stroller, posing fall and injury hazards to children in the stroller and adults operating the stroller.
Remedy (from the official notice)
Consumers should immediately stop using the modified thru-bolt axle installed on the front wheel of their BOB jogging stroller. Britax is contacting consumers directly who received the modified thru-bolt axles and providing them with a free replacement thru-bolt axle. Those consumers may also contact Britax for a free replacement thru-bolt axle. Consumers who have participated in the BOB Information Campaign, and have already been contacted by Britax, will automatically receive a replacement thru-bolt.
Description (from the official notice)
This recall involves the modified thru-bolt axle provided by Britax free of charge as one of the available incentives to eligible consumers in connection with the BOB Information Campaign announced on January 10, 2019. The model number of the modified thru-bolt axle is S11393700 and it was manufactured for use with BOB Jogging Strollers made between 1/1/2009 to 9/30/2015.
Remedy options (from the official notice)
Replace
Incidents and injuries (from the official notice)
Britax has received 8 reports of the modified thru-bolt fracturing. There are no reports of injuries with the modified thru-bolt axle.
Where it was sold (from the official notice)
Distributed by Britax free of charge to consumers in connection with the BOB Information Campaign announced on January 10, 2019.
Consumer contact (from the official notice)
Britax toll-free at 888-427-4829 from 9 a.m. and 5:15 p.m. ET Monday through Thursday, or between 9 a.m. and 4:45 p.m. ET on Friday or via email at US-customerservice@britax.com.