The infant walkers fail to meet the federal safety standard.
Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge.
Hazard (from the official notice)
The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.
Remedy (from the official notice)
Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.
Description (from the official notice)
This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.
Remedy options (from the official notice)
Refund
Incidents and injuries (from the official notice)
None reported
Where it was sold (from the official notice)
Online at Walmart.com from October 2018 through August 2021 for between $130 and $160.
Consumer contact (from the official notice)
Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com