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Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)

Official CPSC recall 23-717, dated Dec 15, 2022.

Last checked against CPSC data on Oct 15, 2026, 7:03 PM ET.

Status: Recall found CPSC

Read the official notice and compare the model number and manufacture date on your label.

Read the official notice Report an error

Hazard (from the official notice)

The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.

Remedy (from the official notice)

Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement.

Hazard (from the official notice)

The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.

Remedy (from the official notice)

Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.

Description (from the official notice)

This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board.

Remedy options (from the official notice)

Refund Repair

Incidents and injuries (from the official notice)

The firm has received six reports of incidents of the mattress support pins not fitting correctly or falling out of the crib. No injuries have been reported.

Where it was sold (from the official notice)

Online only at www.crateandbarrel.com from September 2021 through October 2022 for about $1,000.

Consumer contact (from the official notice)

Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.

Hazard and remedy text is shown word for word from the official notice.

Recalled Crate and Barrel Thornhill Dark Brown and Natural Baby Crib

Questions About This Recall

What is the hazard in the official notice?

The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.

What does the official notice say to do?

Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.

Where is the official notice?

The CPSC notice is linked on this page. Compare the brand, model, and date on your label with that notice.

Register your product with the manufacturer. Registered owners can be contacted directly if there is a recall. Look for a registration card in the box or on the manufacturer's website.