The silicone cover on the sipper can detach while in use, posing a choking hazard to children.
Consumers should immediately take the recalled bottles away from children, stop using them, and contact Igloo to receive a replacement bottle or refund.
Hazard (from the official notice)
The silicone cover on the sipper can detach while in use, posing a choking hazard to children.
Remedy (from the official notice)
Consumers should immediately take the recalled bottles away from children, stop using them, and contact Igloo to receive a replacement bottle or refund. Consumers should destroy the silicone spout by removing the silicone spout and cutting it into two separate pieces down the center. Consumers should then take a photo of the spout in two separate pieces, then discard the two pieces in the trash. Consumers should submit a photo of the spout in two separate pieces to customerservice@shop.igloocoolers.com to receive a refund in the form of a $15 online store credit, a $15 gift card to be mailed to consumers, or a replacement bottle. If consumers have the original purchase receipt, they can submit a photo of the receipt along with a photo of the destroyed bottle for a full refund in the form of the original method of payment. Consumers who purchased the recalled bottles at Rural King must contact Igloo to receive a replacement bottle, or a refund in the form of a $15 credit to purchase another product at igloocoolers.com or the Igloo company store in Texas, or a $15 gift card. Customers who purchased at Academy Sports + Outdoors can also return the product directly to the store for a full refund in the form of the original method of payment, a $15 gift card, or store credit.
Description (from the official notice)
This recall involves the Igloo 12 oz. Youth Sipper Bottle. "IGLOO" is printed on the side of the stainless-steel bottle. The bottle's lid has a silicone cover on the sipper. They were sold in various colors, including: pink top and purple body; purple top and pink body; blue top and green body; and green top and blue body.
Remedy options (from the official notice)
Refund
Replace
Incidents and injuries (from the official notice)
The firm reported one incident of the silicon sleeve coming off. No injuries have been reported.
Where it was sold (from the official notice)
Academy Sports + Outdoors, Rural King, and online at www.igloocoolers.com from April 2023 through March 2024 for between $13 and $17.
Consumer contact (from the official notice)
Igloo at 800-273-7024 from 8 a.m. to 5 p.m. PT Monday through Friday, email at customerservice@shop.igloocoolers.com, or online at www.igloocoolers.com/recalls or www.igloocoolers.com and click on "Recalls" at the bottom of the page for more information.