Status: Recall found CPSC
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Hazard (from the official notice)
The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.
Remedy (from the official notice)
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter.
Hazard (from the official notice)
The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet, leaving the power prongs exposed and posing a shock hazard to consumers.
Remedy (from the official notice)
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter. Consumers should unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo, and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch is contacting all registered owners directly.
Description (from the official notice)
This recall involves AC power adapters sold with some units of the Rest 1st Generation Sound Machine. The power adapters have model number CYAP05 050100U. The adapters have a white rectangular plastic housing that plugs directly into the wall socket. The model number, amps ("1.0A"), "Jiangsu Chenyang Electron Co. LTD", and "Made in China" are printed in black near the prongs on the power adapter. The power adapter was not sold separately.
Remedy options (from the official notice)
Replace
Incidents and injuries (from the official notice)
The firm has received 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.
Where it was sold (from the official notice)
Online at Hatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide from January 2019 through September 2022 for between $60 and $70 with certain Rest 1st Generation sound machines, and on Amazon.com from January 2019 through May 2024 for between $60 and $200 with certain Rest 1st Generation sound machines.
Consumer contact (from the official notice)
Hatch Baby Inc. toll-free at 888-918-4614 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at recall@hatch.co, or online at www.hatch.co/adapterrecall or www.hatch.co and click on "Recall" at the bottom of the page for more information.
- Product: Power Adapters sold with Rest 1st Generation sound machines
- Importer: Hatch Baby Inc., of Palo Alto, California
- Units (from the official notice): About 919,400 (In addition, about 44,352 were sold in Canada)
- Manufacturer country (from the official notice): China
- Recall date: Jul 3, 2024
- Recall number: 24-291
Hazard and remedy text is shown word for word from the official notice.
