Status: Recall found CPSC
Read the official notice Report an error
Hazard (from the official notice)
The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
Remedy (from the official notice)
Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions.
Hazard (from the official notice)
The stroller's brakes can fail to engage or unexpectedly disengage, posing fall and injury hazards to children.
Remedy (from the official notice)
Consumers should immediately stop using the recalled strollers and contact Guava Family for instructions on how to register for a free repair kit and new installation instructions.
Description (from the official notice)
This recall involves Guava Roam First Generation three-wheel foldable strollers manufactured between July 2020 and December 2021. The strollers are "first generation" if they have a manufacture date between July 2020 and December 2021. They have a black frame with the "Guava" logo in gray on the frame. The seat, canopy and storage compartment are black. The strollers measure about 39 inches long by 25 inches wide by 43 inches high, and weigh about 28.5 pounds. The black label on the cross bar below the seat has "Guava Family Inc." and includes the model name Roam, model number, and date of manufacture. Only First Generation strollers with a manufacture date between July 2020 and December 2021 are included in the recall.
Remedy options (from the official notice)
Repair
Incidents and injuries (from the official notice)
The firm has received 67 reports of the brake lock disengaging. The firm has also received 152 reports of the brake pedal not engaging when pushed down. No injuries have been reported.
Where it was sold (from the official notice)
Online at www.guavafamily.com and www.babylist.com from August 2020 through October 2023 for between $500 and $550.
Consumer contact (from the official notice)
Guava Family Inc toll-free at 833-408-0493 from 7:30 a.m. to 5 p.m. CT Monday through Friday, email at rs@realtimeresults.net, or online at https://www.guavafamily.com and click on "Product Recall" for more information or go directly to https://www.guavafamily.com/pages/stroller-recall.
- Product: Guava Roam Strollers
- Importer: Guava Family Inc., of Solana Beach, California
- Units (from the official notice): About 8,500
- Manufacturer country (from the official notice): China
- Recall date: Nov 7, 2024
- Recall number: 25-032
Hazard and remedy text is shown word for word from the official notice.
